If so that indicates your wife's issue is due to some problem in the profile. See Troubleshoot Firefox crashes (closing or quitting unexpectedly)Įven after Firefox has been installed and used does the crashing stop the first time you use Firefox in a new additional Firefox profile ?.The tab crashes should be generating crash reports, can you try in Firefox's safe mode and with a blank startup tab and when it crashes visit about:crashes to obtain the CrashID for that tab crash and paste that crash ID in to your reply please. Pre release versions of Firefox have easier methods of turning this feature off or adjusting its settings but for now:ĭisable multi-process tabs in Firefox by setting the related prefs to false on the about:config page. I do not understand how you get such a crash from a blank tab. The odd Gah message indicate that a tab has crashed but the browser itself should continue working as normal. Normally the new feature is an advantage. Well it should be possible to fix that by turning off the new multi process feature of Firefox. One final observation - the first time FF is run after an update or a fresh install, it oddly works then, but shut FF down & restart it. I'll use FF portable & update now & then unless there's a fix? It's my wife's pc and she uses IE (gasp), so it's not a life or death situation. ' error, both on starting up FF & opening a new tab, but not affect the same FF portable (same version)? The system is an ASUS laptop Win7Pro 32-bit. So what could be causing the installed version to give the 'Gah. worked fine.Ĭopied the old profile into the portable version.

I'm getting this odd error with the standard install of FF since the last few updates every time I try to load FF (even starting up with a blank page) or open a new tab.Ĭompletely uninstalled FF & deleted the existing profile, then installed again.

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